Govtotal provides online software subscription services that makes it easier for users to complete and submit the chosen form application to the States or Government Agency. Govtotal does not provide legal, financiall or other government related services, but rather helps users to: Submit government forms using our software that simplifies application generation services and pre-filled applications, along with many other benefits that vary by product

1. The chosen form application is provided for free and may be completed and filed directly with the Government or state agency for free without the assistance of Govtotal or another third party. Govtotal provides simplified online preparation and filing software to assist in preparing and filing of the specific application. Govtotal does not provide any professional advice of any kind, whether legal, financial, or otherwise. Govtotal is not affiliated with any government agencies, including but not limited to the US Agencies for your state, or other agencies, whether federal, state or local, or other entities. Including but not limited to the: SSA, IRS, STATE, TSA, USCIS AND THE DEPARTMENT OF HEALTH and THE DEPARTMENT OF HOMELAND SECURITY OR THE DEPARTMENT OF TRANSPORT including all governing agencies for products we have or intend to have.
2. Govtotal collects information from you for the purposes of streamlining your form filing experience. With your verification and at your direction, Govtotal shares the information it collects with governmental agencies and any other entities you designate to receive the information, or depending on the application Govtotal may show you how to send the information directly to a governmental agency. By using the Services, you hereby consent to such collection, use and disclosures.
3. Without limiting the foregoing, please refer to our privacy policy for information about how we collect, use, and disclose information about our users.

The Services are not targeted toward or intended for use by anyone under the age of 18. By using the Services, you represent and warrant that you are at least 18 years of age and (a) have not been previously suspended or removed from the Services, or engaged in any activity that could result in suspension or removal from the Services, and (b) have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party. If you are under the age of 18, you represent and warrant that you have a parent or guardian’s permission and supervision to use the Services.

In a subscription to access and use certain areas or features of the Services, you may need to register for a Govtotal account. When registering for an account, you cannot create an account name that incorporates a trademark without authorization from the trademark owner. We reserve the right to reclaim account names on behalf of any business or individual that holds legal claim, including trademark rights, in those names. By registering for an account, you agree to: (a) provide accurate, current and complete account information, (b) maintain and promptly update your account information, as necessary, (c) maintain the security of your account credentials, (d) not share your account credentials with others, and (d) immediately notify us if you discover or otherwise suspect any security breaches related to the Services or your account.

By creating a Govtotal account or using the services, you also consent to receive electronic or telephonic communications from Govtotal (e.g., via email or by posting notices to the Services). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. We may also send you promotional communications via email, including, but not limited to, newsletters, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

1. Payment. If you elect to access any paid component of the Services and Subscription, you agree to pay all fees and charges associated with that component. Unless otherwise stated, all fees and charges are due and payable in advance and are exclusive of any applicable federal, state, or local taxes. All such fees and charges (including any applicable taxes) Government, State fees or Notary fees will be charged to the payment method you provided when you elected to access that paid component of the Services. All prices are shown in U.S. dollars and applicable taxes and other charges, if any, are additional. See below for our refund policy.
2. Taxes. You are responsible for any sales, use, duty, or other governmental taxes or fees due with respect to your purchase and use of our Services. We will collect applicable sales tax if we determine that we have a duty to collect sales tax. We will present any taxes that we are required to collect at checkout, but note that actual taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this, such as variances between processor programs and changes in tax rates. Please note that we do not collect taxes on Services provided in jurisdictions in which we do not have substantial nexus.
3. Third-Party Service Fees. By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you permit us (or our third-party payment processor) to charge your payment method for the total amount of your subscription (including any applicable taxes, government or Notary Fees and any other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your subscription and or application may be suspended or canceled. You must resolve any problem we encounter in your payment method to proceed with your subscription and or application. Please understand that any requested refunds or credits must be issued to the original payment used at the time of purchase for security reasons otherwise a refund MAY NOT be issued.

When you purchase a subscription through our platform, your subscription begins immediately. Due to the varying nature of processing times, you may request cancellation after your subscription has been placed but we cannot guarantee that your subscription will be canceled. See Section 6 for full refund policy. Processing all cancellation requests must be made via our contact us page. Upon successful cancellation, we will refund your subscription based on our refund policy see section 6. Please understand that any requested refunds or credits must be issued to the original payment used at the time of purchase for security reasons otherwise a refund MAY NOT be issued.

You can request for a refund at any time, however no refund can be issued if an application has been completed or processed. In addition, NO REFUND will be issued if 30 days has passed since the subscription. Subscription date counts as the first day since sign up towards the 30 days.

Services rendered will vary based on product, Some non inclusive examples of cases in which services are considered rendered are: if government fees or third party fees have been paid on your behalf, if a notary, one time service fee or other related fee have been paid on your behalf, if an agent has begun processing the application, and or communication has been made on your behalf to the necessary state or federal Government agency

WE CANNOT REFUND: THE GOVERNMENT STATE OR FEDERAL TAXES AND FEES, NOTARY AND ONE TIME SERVICE FEES FOR ADDITIONAL SERVICES INCLUDING BUT NOT LIMITED TO EXPEDITED SHIPPING, ADDITIONAL COPIES ETC, AND ANY OTHER NON SUBSCRIPTION FEES TAKEN UPON PAYMENT PROCESSING.

WE CAN REFUND: OUR SUBSCRIPTION SERVICE FEES AS FOLLOWS:

Full 100% refund provided if a customer contacts us directly within 30 days of subscribing and we have not incurred any work or government fees (as defined above). No refund is given beyond 30 days from the date of purchase.

All refunds must be issued to the exact credit or debit card used at the time of the original transaction for security purposes. If that card is lost, stolen or blocked we will not be able to issue a refund. No company checks can be issued for security reasons.

The related service charges are for the use of Govtotal’s software. No fees are related to submitting the form application or related evidentiary forms. Govtotal offers the services of reviewing your answers for completeness, spelling and grammar only. Govtotal does not charge for the form application or customer service. A blank copy can be provided for free on each Government or state’s respective Regional Agency’s website.

The application will be submitted electronically/mailed/faxed by us to the US State or Federal Governmental Agency corresponding to the product you selected.

Govtotal provides the use of its software as the service, we are responsible for insuring the application is completed and in some cases sent to the corresponding Government or State agency BUT NOT FOR THE ACTUAL ISSUING OF THE DOCUMENTS, you agree to indemnify, defend and hold harmless Govtotal if you do not receive your documents from the corresponding State or Federal agency. We can not be held responsible for Government agency operations in its entirety. Including but not limited to losing the application form, state or federal government shutdowns, any act of force majeure or unforeseen circumstances out of our control including but not limited to an act of terrorism.

Govtotal does not represent or warrant that this Website or the Content will be error-free, free of viruses or other harmful components, or that defects will be corrected or that it will always be accessible. Govtotal does not warrant or represent that the Content available on or through this Website will be correct, accurate, timely, or otherwise reliable. Govtotal may make improvements and/or changes to its features, functionality or Content at any time without notice.

1. Unless otherwise indicated in writing by us, the Services and all content and other materials therein, including, without limitation, the Govtotal logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the “Content”) are the proprietary property of Govtotal or our licensors or users and are protected by U.S. and international copyright, trademark, and other laws.


2. We grant you a limited, non-exclusive, non transferable, non sublicensable license to access and use the Services and Content; however, such license is subject to these Terms and you are not permitted to (a) sell, rent, lease, lend, redistribute, sublicense or make commercial use of the Services or the Content; (b) modify, alter or otherwise make any derivative uses of the Services or the Content, or any portion thereof, unless modification or derivative use is specifically provided for under separate terms; (c) remove, alter or obscure any copyright, trademark or other proprietary rights notice included in the Services; (d) use any data mining, robots or similar data gathering or extraction methods; (e) download (other than the page caching) any portion of the Services or the Content, except as expressly permitted on the Services; and (f) use the Services or the Content other than for their intended purposes. Any use of the Services or the Content other than as specifically authorized herein, without the prior written permission of Govtotal, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time.

In accordance with the Digital Millennium Copyright Act and other applicable laws, we have adopted a policy of limiting access to the App by, or terminating the accounts of, users, in appropriate circumstances and in our sole discretion, who infringe the intellectual property rights of others. If you believe that anything on the App infringes any copyright that you own or control, you may file a notification of such infringement with our designated agent as set forth below:

Name of Designated Agent: Jade Bejo.

Address: 2093 PHILADELPHIA PIKE NUM 3338 CLAYMONT, DE 19703

Email: legal@govtotal.com

Please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. You should also note that if you knowingly make any material misrepresentation in your notification that the material or activity is infringing, you will be liable for any damages, including, without limitation, costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

“Govtotal”, the govtotal logo, "GOVTOTAL" and any other Govtotal service names, logos or slogans that may appear on the Services are Govtotal’s trademarks in the United States and other countries, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Govtotal. All other trademarks, registered trademarks, product names and Govtotal names or logos mentioned in the Site are the property of their respective owners and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the applicable rights holder. Reference to any services, processes, or other information, by name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us.

1. The Services are not targeted toward or intended for use by anyone under the age of 18. By using the Services, you represent and warrant that you are at least 18 years of age and (a) have not been previously suspended or removed from the Services, or engaged in any activity that could result in suspension or removal from the Services, and (b) have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party. If you are under the age of 18, you represent and warrant that you have a parent or guardian’s permission and supervision to use the Services.


2. Govtotal makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature, or reliability of third party websites accessible by hyperlink from the Services or of websites linking to the Services. Such sites are not under our control, and we are not responsible for the contents of any linked site, any link contained in a linked site, or any review, changes, or updates to such sites. We provide these links to you only as a convenience, and the inclusion of any link does not imply our affiliation, endorsement or adoption of any site or any information contained therein. When you leave the Services, you should be aware that our terms and policies are no longer governed. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Services.

Use of the Services may involve transmission of data through your carrier or internet service provider’s (“ISP”) network and may require software. You agree that you are solely responsible for these requirements, including all fees or charges you incur from your ISP in connection with, or related to your use of the Services. Govtotal assumes no liability or responsibility for (1) the payment of any charges you may incur from an ISP, (2) the availability of services from your ISP at any time or from any location, and (3) any loss, damage, or other security intrusion of the ISP.

govtotal is a private company and is not affiliated with any other business, government, state, county or educational institution. We may provide third party content in addition to the Services and may provide links to web pages and content of third parties (collectively, “Third Party Content”) as a service to those interested in this information. govtotal does not control, endorse, or adopt any Third Party Content, and we make no representations or warranties of any kind regarding such Third Party Content, including, without limitation, regarding its accuracy or completeness. You acknowledge and agree that your interactions with third parties providing Third Party Content are solely between you and such third parties, and that govtotal is not responsible or liable in any manner for such interactions or Third Party Content. The Services may also include features and services provided by third parties, such as payment processing or financial aid services. Use of such Third Party Content, links, features, and services, and any other third party material or content on, or made available through, our Services is entirely at your own risk. govtotal does not recommend and expressly disclaims any responsibility for the content, the accuracy of the information, or quality of products or services provided by or advertised on third party sites or the transactions you conduct or enter into with third parties.

1. User Data. You are responsible for all materials (“User Data”) you upload, post, or submit through the Services. You retain all ownership rights in the User Data. Govtotal does not claim any ownership interest in User Data; however, by uploading, posting, or submitting User Data to the Services, you hereby grant Govtotal a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to host, use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display the User Data for the purpose of operating, improving and providing our Services to you.


2. User Responsibilities. You agree that you are solely responsible for (1) determining and complying with the requirements and deadlines of a particular government agency or other entities and (2) the truth, accuracy, and completeness of User Data that you provide. You agree that the Services do not guarantee that you will receive a document.
3. User Authorization. By accepting this agreement or using the Services, you authorize Govtotal to: (a) use the User Data you provide to submit your applications or forms electronically on your behalf; (b) represent you as your agent before various governmental entities or other organizations where we submit your applications or forms; (c) receive information related to applications or forms filed on your behalf; and (d) answer any questions from the governmental entity or other organizations on your behalf.
4. You also accept the terms and conditions specifically related to the filing of your applications or forms with any third parties.

You agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while on the Services. You agree that you will abide by these Terms and will not:

1. Engage in any harassing, threatening, intimidating, predatory or stalking conduct;


2. Use or attempt to use another user’s account without authorization from such user and Govtotal;


3. Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner;


4. Reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any Content, area, or code of the Services;


5. Access or use Govtotal’s proprietary information or processes;


6. Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of the Services that you are not authorized to access;


7. Develop any third-party applications that interact with the Services without our prior written consent;


8. Use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated means or interface not authorized by us to access the Services, extract data, or otherwise interfere with or modify the rendering of Services pages or functionality;


9. Compete with Govtotal, or promote any effort to compete with Govtotal, including using our Services to provide, alone or in combination with any other product or service, any service to any third party or any use that causes a reduction or loss of business for Govtotal, without Govtotal’s express written consent;

1. Resell or commercially use our Services, regardless of whether for profit or not;


2. Use our Services to access or collect any personally identifiable information;


3. Bypass or ignore instructions contained in the robots.txt file, accessible at https://govtotal.com/robots.txt that controls all automated access to the Services; or


4. Use the Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms.

Any use of the Services in violation of these Terms may result in, among other things, termination, or suspension of your rights to use the Services.

1. The Services include interactive features and areas that allow users to create, post, share or store content, including, but not limited to, messages, information, text, photos, videos, graphics, links, music, sound, code, items, or other materials (collectively, “User Content”). You agree that you are solely responsible for the User Content you post and for your use of any interactive features and areas of the Services.


2. We do not control, take responsibility for or assume liability for any User Content, or for any loss or damage thereto, nor is Govtotal liable for any user conduct. Enforcement of the Terms is solely in our discretion and the absence of enforcement of these Terms in some instances does not constitute a waiver of our right to enforce the Terms in other instances. In addition, these Terms do not create any private right of action on the part of any third party or any reasonable expectation or promise that the Services will not contain any content that is prohibited by the Terms. Although we have no obligation to screen, edit or monitor User Content, we reserve the right, and have absolute discretion, to remove, screen or edit User Content posted or stored on the Services at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Services at your sole cost and expense.


3. By using the interactive features and areas of the Services, you agree not to create, post, share or store User Content that:

• is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;


• would constitute, encourage, or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;


• may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;


• is harmful to, or degrades the goodwill associated with the trademark(s) or name(s) of Govtotal, its parent, subsidiaries, or affiliates;


• impersonates, or misrepresents your affiliation with, any person or entity;


• contains any unsolicited promotions, political campaigning, advertising, or solicitations;


• contains any private or personal information of another party without such party’s consent;


• contains any viruses, corrupted data or other harmful, disruptive, or destructive files or content; or


• in our sole judgment, is objectionable or that restricts or inhibits any other person from using or enjoying the Services, or that may expose Govtotal or others to any harm or liability of any type.

1. We do not claim any ownership interest in any User Content. However, by uploading, posting or submitting User Content to the Services, you hereby grant Govtotal a nonexclusive, royalty-free, worldwide, perpetual, irrevocable and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and publicly display your User Content, in whole or in part, and your name, likeness, voice and persona in any manner or media and for any purpose whatsoever at our sole discretion, including, without limitation, for publicity, promotional, advertising and marketing, business, illustration, artistic and other commercial and noncommercial purposes, without any compensation to you.


2. By uploading, posting or submitting User Content to Govtotal through the Services, you represent and warrant that (a) such User Content is non-confidential, (b) you own and control all of the rights to the User Content or you otherwise have all necessary rights to post such User Content, (c) you authorize Govtotal to use such User Content for the purposes described in these Terms, (d) the User Content is true and accurate to the best of your knowledge, and (e) the User Content, and your use and posting thereof, does not and will not violate these Terms or any applicable law, rule, regulation or third party right.

You may submit questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Govtotal, and the Services, (collectively, “Feedback”). You hereby grant to Govtotal an exclusive, royalty-free, irrevocable, perpetual worldwide right and license to reproduce, use, disclose, exhibit, display, transform, create derivative works, and distribute any such Feedback without limitation. Feedback, whether submitted through the Services or otherwise, is non- confidential and Govtotal shall be entitled to the unrestricted use and dissemination of Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

1. This indemnity obligation includes paying for Govtotal’s or the Govtotal Parties’ attorneys’ fees and other costs of investigating and defending Claims and the costs of enforcing the indemnity obligation.


2. You agree to promptly notify Govtotal if you become aware of any third-party Claim against Govtotal or the Govtotal Parties. You agree to cooperate with Govtotal and the Govtotal Parties in defending all Claims. You further agree that Govtotal and the Govtotal Parties shall have control of the defense or settlement of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Govtotal.
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3. To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Govtotal and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (collectively, the “Govtotal Parties”) from all Govtotal Party or third-party claims of any kind, whether in tort, contract or otherwise (collectively, “Claims”), including damages to property, personal injury or death that arise from or relate to:

• your access to, use or misuse of our Products, Services, and Materials;


• any User Data you post, share or store on or through our Services;


• any Feedback you provide;


• your violation of these Terms;


• your violation of the rights of any third party; or


• any third party’s use or misuse of the Services provided to you.

1. YOU ACKNOWLEDGE AND AGREE THAT Govtotal IS NOT A PROFESSIONAL SERVICE PROVIDER, AND OUR SERVICES AND CONTENT ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE RELIED UPON AS LEGAL OR FINANCIAL ADVICE. Govtotal IS NOT LIABLE TO YOU OR ANY OTHER PERSON OR WITH RESPECT TO ANY DECISIONS YOU OR ANY OTHER PERSON MAKE AS A RESULT OF RELIANCE ON OUR SERVICES OR CONTENT. YOU SHOULD SEEK THE SERVICES OF COMPETENT PROFESSIONALS WHEN YOU NEED THIS TYPE OF ASSISTANCE.


2. Govtotal MAKES NO REPRESENTATION OR GUARANTEES THAT USE OF THE SERVICES WILL RESULT IN AN AWARD OF ANY BENEFIT OR AID SOUGHT. Govtotal ALSO DOES NOT GUARANTEE ANY SUBMISSIONS BY ANY PARTICULAR DATE OR DEADLINE.
3. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, SAFETY, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY US; (B) WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT AS TO THE SERVICES AND MATERIALS CONTAINED THEREIN; (C) WE DO NOT REPRESENT OR WARRANT THAT THE MATERIALS OR FUNCTIONALITY OF THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE; (D) WE ARE NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO TEXT, PHOTOGRAPHY OR VIDEO; AND (E) WHILE WE ATTEMPT TO MAKE YOUR ACCESS TO AND USE OF OUR SERVICES SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU SHOULD USE INDUSTRY- RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD. NO ORAL OR WRITTEN INFORMATION, GUIDELINES OR ADVICE GIVEN BY Govtotal OR OUR AUTHORIZED REPRESENTATIVE WILL CREATE A WARRANTY; (F) Third party communications or third party services (G) Any third party websites or content directly or indirectly accessed through links in this website, including but not limited to any errors in omissions therefrom, (H) the unavailability of this website, the content, services or any portion thereof (I) shipping services, also known as postal services provided by usps, fedex, ups or any other third party, used by provider, you or the Government or State agency that governs the designated application. For example. social security administration in subscription to mail your documents to and from the US Regional Agencies.


4. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.


5. Govtotal is a private online software technology company not affiliated nor endorsed by any Government or State agency. We do not charge for any forms, however, we charge for use of our software in assisting you with completing the form. We are not a financial, accounting or law firm and do not provide legal or financial advice. Govtotal does not charge any fees for the actual applications or forms. Blank forms can be obtained for free on the respective government websites.

1. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL Govtotal OR Govtotal PARTIES OR EMPLOYEES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO LOSS OF USE, LOSS OF REVENUE, PROFITS OR LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS OR USE OF THE SERVICES OR CONTENT, THIRD-PARTY SERVICES AND/OR THIRD-PARTY MATERIALS, OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM Govtotal, OR FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OF FILES, ERRORS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO Govtotal’S RECORDS, PROGRAMS OR SYSTEMS), REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), STRICT PRODUCT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).


2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF Govtotal AND THE Govtotals PARTIES (JOINTLY), WHETHER IN CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY, STRICT LIABILITY, OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICES EXCEED ANY COMPENSATION YOU PAY TO US FOR ACCESS TO OR USE OF THE SERVICES.
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3. 3.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

We reserve the right in our sole discretion to modify, suspend or discontinue, temporarily or permanently, the Services (or any features or functionality of the Services) at any time and without notice and without obligation or liability to you.

Govtotal uses reasonable efforts to ensure that our Services are generally available. However, there may be occasions when access to our Services are interrupted or unavailable. Govtotal will use reasonable efforts to minimize such disruption where it is within our reasonable control. You agree that Govtotal will not be liable for any modification, suspension, or discontinuance of our Services, and that any and all amounts paid for our Services are nonrefundable.

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH Govtotal AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

You and Govtotal agree that each party will notify the other party in writing of any disputes, claims, suits, actions, causes of action, demands or proceedings (collectively, “Disputes”) within thirty (30) days of the date each such Dispute arises so that the parties can attempt in good faith to resolve the Dispute informally. Notice to Govtotal shall be sent to legal@govtotal.com. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Govtotal account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically in accordance with Section 3 and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and Govtotal cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or Govtotal may, as appropriate and in accordance with this Section 24, commence an arbitration proceeding or, to the extent specifically provided for in Section 24.b, file a claim in court.

Except for any Disputes arising out of or related to Disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and Govtotal agree (a) to waive your and Govtotal’s respective rights to have any and all Disputes arising from or related to these Terms or the Products, Services or Materials, resolved in a court, and (b) to waive your and Govtotal’s respective rights to a jury trial. Instead, you and Govtotal agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or jury in court) in accordance with Section 24.e.

You and Govtotal agree that any Dispute arising out of or related to these Terms, Products, Services, or Materials is personal to you and Govtotal and that such Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action, or any other type of representative proceeding. You and Govtotal agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and Govtotal agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and Govtotal agree that these Terms affect interstate commerce and that the enforceability of this Section 24 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

Except for Disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and Govtotal agree that any Dispute must be commenced or filed by you or Govtotal within one (1) year of the date on which the Dispute arose, otherwise the underlying claim is permanently barred (which means that you and Govtotal will no longer have the right to assert such claim regarding the Dispute). You and Govtotal agree that (a) any arbitration will occur in San Juan, Puerto Rico, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the Streamlined Arbitration Rules and Procedures (“Rules”) of the Judicial Arbitration and Mediation Services (“JAMS”), which are hereby incorporated by reference, and (c) the state or federal courts of the Commonwealth of Puerto Rico and the United States, respectively, sitting in San Juan, Puerto Rico will have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court.

As limited by the FAA, these Terms and the applicable JAMS Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual.

The Rules of JAMS and additional information about JAMS are available on the JAMS website. By agreeing to be bound by these Terms, you either (a) acknowledge and agree that you have read and understand the Rules of JAMS, or (b) waive your opportunity to read the Rules of JAMS and any claim that the Rules of JAMS are unfair or should not apply for any reason.

If any term, clause, or provision of this Section 24 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 24 will remain valid and enforceable. Further, the waivers set forth in Section 24.b are severable from the other provisions of these Terms and will remain valid and enforceable, except as prohibited by applicable law.